Some systems are experiencing issues

Past Incidents

15th March 2025

No incidents reported

14th March 2025

No incidents reported

13th March 2025

No incidents reported

12th March 2025

No incidents reported

11th March 2025

Devices lost connection to LMC

Due to a problem at the hoster, there was an exceptionally high load on a service. This resulted in the devices connected with the LMC marked as "offline" between approx. 5:30 a.m. and 7:15 a.m. CET. This behavior was fixed as quickly as possible.

During this time, no monitoring data was collected from the affected devices and typical cloud services related to the affected devices (config rollout, pairing, public spot, LTA) were partially unavailable.

We will provide additional information, as soon as it is available.

We apologize for the inconvenience.

10th March 2025

No incidents reported

9th March 2025

No incidents reported

8th March 2025

No incidents reported

7th March 2025

No incidents reported

6th March 2025

No incidents reported

5th March 2025

No incidents reported

4th March 2025

No incidents reported

3rd March 2025

No incidents reported

2nd March 2025

"Device Offline" notifications on cloud.lancom.de

On March 2nd, between 5:45 a.m. and 08:45 a.m. CET the Public LMC has lost the information about connected LANCOM devices. Almost all devices were marked offline.

Email notifications were sent but in reality all devices were properly connected with the LMC. There should be no gaps in the device monitoring data.